The BPO game is changing quickly. If you're still dealing with contracting out like a cost-saving workout, you're already behind. Today's winning BPOs aren't simply service providers-they're strategic partners, development leaders, and compliance powerhouses.
That was the core message of our latest panel conversation, where market experts explored the greatest obstacles and chances in BPO today. Our panelists-Dr. Gleb Tsipursky (CEO of Disaster Avoidance Experts), David Judge (CEO of Affordable Staff), and Subho Pati Sanyal (COO of Netsula Group)-shared their insights on how BPOs can stay competitive in a quickly evolving landscape.
If you missed it, do not worry-we've got the complete video, highlights, and crucial actions you can take now to future-proof your BPO. And if you desire the complete roadmap, grab the BPO Executive Playbook.
